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Frequently Asked Questions
Frequently Asked Questions
What is the shelf life of Provilac milk?

Provilac milk has a shelf life of 48 hours from the time of delivery if stored below 4 degrees C.
How is your milk different from your competitor

Provilac works only with farms that match its quality standards. We ensure that the best quality alfalfa and Napier grass fodder is used at farms so the cows produce the finest quality milk. Provilac Milk can be traced back to the farm and herd of animals because of the use of unique RFID ear-tags at farms. Provilac takes complete responsibility for the quality of milk till it reaches your doorstep, so if you have an unpleasant experience with a Provilac product, our team of professionals helps resolve it at its very source. Provilac owns all the processes & logistics post milking till the last leg of delivery, thus consistently delivering the best quality milk in its most natural form possible.
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Can I sample your products?

Yes! Your first bottle of milk comes free.
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Do I need to boil Provilac milk?

It's mandatory to boil raw cow milk (green cap variant) before consumption, as it isn't treated post milking and reaches your doorstep in the most natural form. All other cow & buffalo milk variants are pasteurized and can be consumed safely without boiling. Though, we recommend heating the non-homogenized milk variants for a consistent taste.
Can I make ghee from Provilac milk?

Yes, Ghee could easily be extracted from all variants of Provilac milk apart from the Pasteurized & homogenized cow milk (red cap variant). Once boiled, you can separate a sumptuous layer of cream from other variants of milk to prepare ghee at home with the traditional ‘bilona' method.
What is A2 milk?

Most milk brands today are supplying cow milk which contains both A1 & A2 proteins; while the A2 milk comes from cows that naturally produce milk with only A2 proteins. The difference between the two kinds of milk is that A1 protein contains histamine amino acid which a few people are allergic to. While the A2 variant is comparatively easier to digest for such people.
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How fresh is Provilac milk?

You can trust every sip of Provilac milk as it reaches you within 18 hours of milking as compared to the industry standard of 48-72 hours post milking.
Is Provilac milk hand-milked?

Only Gir Cow A2 milk (brown cap variant) is hand-milked whereas other variants are machine milked. The reason behind it is that the traditional Indian breed of Gir cows is most comfortable being hand-milked as compared to their crossbreed counterparts.
Are all Provilac products antibiotic-free and hormone-free?

Yes! You can be assured that the milk delivered at your doorsteps is unadulterated & fresh. We never use any kind of antibiotics or abuse our farm animals with stimulating agents to tamper with the quantity or quality of the product.
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What is the difference between Provilac milk and standardised (normal) milk?

Milk composition varies from day-to-day and season to season because of various factors like water intake of the farm animal, weather conditions, mating cycle, etc., which results in the inconsistent thickness of milk at farms. As Provilac milk is farm fresh, hence its composition is left unaltered; whereas, major milk corporations standardize milk by either adding milk powder or cream to the milk to increase its thickness or by separating cream from the milk to have consistent thickness over the year.
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What is pasteurisation & homogenisation?

While pasteurization involves heating the milk to 73 degrees Celsius to kill bacteria, homogenization involves processing milk so that the cream does not separate. This results in a well-mixed beverage that has the same consistency throughout the final milk product.
Why don't I see Provilac products in retail stores?

Milk is a highly perishable product and we believe - handling milk is as equally important as producing it. What good is the finest quality milk if not delivered at the right temperature within time? We take complete ownership of our products and we doubt that a third party will be able to share a similar love for our products. Thus, you don't see our products in a retail store near you.
Why is Provilac A2 milk different?

Provilac A2 milk is milked from the traditional Gir breed of cows that are indigenous to India, while most of our competitors are supplying A2 milk acquired from European crossbred Holstein Friesian cows.
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