You can place an order by visiting the product you want to buy at the Provilac App, choose the size, enter delivery details, choose frequency & quantity and you are good to go. You can also place a one-time order similarly. 

Not satisfied? schedule a call back

All your future & past orders are visible on your calendar, which you can visit from the Provilac App homescreen.

Yes, the Provilac App permits you to input and maintain multiple addresses, thus, also allowing you to get subscriptions at multiple locations for your family & friends. 

Not satisfied? schedule a call back

Yes, the Provilac App permits you to input and maintain multiple addresses, thus, also allowing you to get subscriptions at multiple locations. 

Not satisfied? schedule a call back

Your future orders might not be visible on your calendar because of the nonpayment of your outstanding dues. Kindly clear the dues post so that you'd be able to resume your services. 

In case you need to buy a product only once and you don't want to subscribe to the product, for e.g. Ghee, then you need to place an order for Ghee by clicking buy once. 

You can subscribe to regular milk delivery from Provilac app. You can choose the frequency from daily, alternate days & weekly.

You can order in bulk by calling customer support helpline at +91-8411864646 (between 7 AM to 10 PM) & they'd be able to help you out with ordering.

Not satisfied? schedule a call back

You can visit the calendar section from Provilac App's home page, choose a date, select the product you want to dispute, mark it 1 star, then you'd see a get help button which will take you to the complaint chat. Enter details & you'd get a resolution. You can further raise a ticket in case you aren't happy with the resolution provided to you.  

Provilac delivery boys deliver between 6 AM to 8 AM every day. So, you can expect your order to be delivered to you the next morning of the day you place your order.  

You can visit the calendar tab at the Provilac App's home screen to know the order & delivery status for the previous & upcoming 15 days. From here you can make changes to your orders for future dates. 

You can make changes to the order of your consecutive day before 12 AM midnight. 

You can hold your subscription by using the ‘Manage Vacation' button on the Provilac app home page. You can select the period by selecting from & to dates.

Not satisfied? schedule a call back

You can visit the Menu drawer on the top left corner of the Provilac app homepage. Here you'd see the subscriptions menu from here you can delete the subscription to stop subscription.

Not satisfied? schedule a call back